There’s nothing worse that trying to register, and having to stop due to an unsuccessful payment! Our team would love to help!
We want to make sure you can successfully register, so here are a few tips. The first thing to remember is that if your payment was unsuccessful once, it might be again. This could be due to a system error, or an error with the payment information you provide.
Please don’t re-attempt to process your payment before partnering with our support team.
Why? Every failed attempt on your credit card will appear as a “hold” on your account. Though these holds are not charges, they will appear on your transaction ledger and will drop off as soon as your bank clears them.
Our support team can be a partner for you, to assist you with processing this payment on a different credit card, or to help ensure that we remove any systematic obstacles that could prevent your payment from being run!
Simply email us at support@digitalbrandingu.com as soon as you experience an unsuccessful payment, and our team will look into this for you as quickly as possible!